Case management is a client focused strategy for linking seriously mentally ill (SMI) adults, seriously emotionally disturbed (SED) children, and individuals with intellectual disability to necessary community support systems and services in order to improve their chances for recovery and/or successful community living, and to reduce the likelihood of clients needing more intensive services. Most case management services and activities occur on an outreach basis. The primary goal of case management services is to ensure effective service coordination; i.e., assessment, linkage, support and resource development, advocacy, social support, case planning, service arrangement, reassessment and follow-up, and monitoring, to assist with meeting the client’s human service needs.
The service area includes Pike, Bullock, and Macon counties. Hours of operations are 8:00a.m. to 5:00p.m., Monday through Friday. Some services may be provided during evenings, weekends, or holidays.